Returns & Exchanges

At Pelagic Official Site, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items in original condition. Our streamlined process ensures that if your gear doesn't meet your expectations, we will make it right quickly and efficiently.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.